Your validation data stays yours.
TrustLaunch handles sensitive business information - your product ideas, ICP research, discovery interviews, and competitive analysis. We take that responsibility seriously.
Security built in, not bolted on.
Data encryption
All data is encrypted in transit (TLS 1.2+) and at rest. Your validation projects, discovery notes, and report data are never stored in plain text.
Private by default
Your projects and validation data are private by default. Nothing is shared or made public unless you explicitly choose to share a report URL.
Infrastructure
TrustLaunch is hosted on enterprise-grade cloud infrastructure. We use isolated environments, automated backups, and follow security best practices in our deployment pipeline.
No data selling. Ever.
We do not sell, rent, or share your personal or project data with third parties for advertising or marketing purposes. Your data is used only to provide the TrustLaunch service.
How we use AI - and what we do not do.
What the AI sees
When you run an Idea Analyzer, AI Buyer Panel, or any TrustLaunch analysis, our AI processes only the inputs you provide for that specific session. Here is what that includes:
- Processes your idea description and ICP inputs to generate analysis
- Uses your discovery notes to surface signal vs. noise patterns
- References your assumption list to generate risk scores
- Generates synthetic buyer personas using anonymized market-level data
What the AI does not do
We apply strict data usage boundaries to ensure your validation research stays confidential and is never repurposed without your knowledge:
- Store your raw inputs to train future AI models
- Share your project data with other TrustLaunch users
- Send your data to third-party AI providers with persistent memory
- Use your validation research for any purpose beyond providing your results
Found a security issue?
We take all security reports seriously. If you discover a vulnerability in TrustLaunch, please disclose it responsibly by emailing us directly. We commit to acknowledging your report within 24 hours and resolving confirmed issues promptly.
Please do not publicly disclose issues until we have had the opportunity to investigate and address them.
Report a vulnerabilityEmail: security@trustlaunch.io
Our commitments
- Acknowledge receipt of your report within 24 hours
- Keep you informed as we investigate and fix the issue
- Credit researchers who responsibly disclose valid vulnerabilities
- Not pursue legal action against good-faith security research
- Maintain a public changelog of resolved security issues
Questions about data privacy?
Read our Privacy Policy for the full details, or contact us directly with any specific concerns.